Terms of Use

DOMTAR POS

WEBSITE TERMS OF USE

Last Updated:  June 12, 2025

1.              Acceptance of the Terms of Use.

General Terms.

New Receiptco Opco LLC or its affiliates (“Domtar POS,” “we,” “us,” or “our”) offers to sell to its customers certain point of sale products, through this e-store website. Domtar POS offers an e-store /point of sale website and related services and all associated pages, and microsites (collectively, the foregoing is referred to as our “Services”).  When you (the “User”, “your” or “you”) use our Services, you enter into several legally binding agreements, including that you confirm you have read, understand, and agree to be bound by these Terms of Use.  For the sake of clarity, these Terms of Use incorporates our Privacy Policy by reference and applies to all Users.

These Terms of Use govern all your use of the Services and your access thereof that must be agreed upon by you prior to accessing the foregoing.

These Terms of Use, as well as all other policies published at Privacy Policy  apply to all Users.

IF YOU ARE UNWILLING TO BE BOUND BY THESE TERMS OF USE, DO NOT ACCESS OR USE THE SERVICES.

IMPORTANT NOTICE REGARDING ARBITRATION AND CLASS ACTION WAIVER: WHEN YOU AGREE AND ACCEPT THE TERMS AND CONDITIONS OF THESE TERMS OF USE, YOU ARE AGREEING TO RESOLVE ANY DISPUTE BETWEEN YOU AND DOMTAR POS THROUGH BINDING, INDIVIDUAL, PRIVATE ARBITRATION RATHER THAN IN COURT.  CLASS ACTIONS ARE PROHIBITED.  PLEASE REVIEW CAREFULLY SECTION 16 BELOW FOR DETAILS REGARDING THE BINDING WAIVER OF YOUR RIGHT TO RESOLVE DISPUTES IN COURT IN FAVOR OF PRIVATE ARBITRATION.

2.              Changes to these Terms of Use.

By accessing our Services, you acknowledge that we reserve the right to change these Terms of Use by posting a revised Terms of Use and we agree that changes are not retroactive.  If you do not agree with such changes, you must stop using the Services.  Your continued use of the Services following our posting of any such changes will mean that you accept such changes.

3.              Prices.

You agree that in order to make purchases through the Services, you will be required to have a valid payment method on file, which may be processed by our third-party payment processor, as further described in our Privacy Policy.  Domtar POS may collect additional amounts required for operation of the Services including but not limited to taxes, insurance, protection plans, service fees, late fees, processing fees and claims costs, and related administrative fees).  In some cases, our payment processors have arrangements with card networks to automatically update stored payment credentials whenever you receive a new card (e.g., replacing an expired card or one that was reported lost or stolen).

4.              Use of the Services.

The Services are intended solely to be accessed by natural persons who are eighteen (18) years of age or older, and any registration by, use of, or access to the Services by any person under 18 is unauthorized and in violation of these Terms of Use.  We may terminate your use of the Services without notice if we believe you are less than 18 years old.  By using the Services, you represent and warrant that, you are a natural person, you are 18 or older, and that you and your employer or company that you represent agree to and will abide by all of the terms and conditions of these Terms of Use.

The Services is only available for use in the United States of America (U.S.).  We make no representation that the Services is appropriate or available for use outside the U.S.  Similarly, we make no representations that accessing the Services from locations outside the U.S. is legal or permissible by local law.  If you access the Services from areas outside of the U.S., you do so at your own risk and are yourself responsible for compliance with local laws.

5.              Use Restrictions.

Without our prior written consent, you may not:

●               Use any automated means to access this Services or collect any information from the Services for the purpose of hacking, penetration testing, reproducing the Services and/or replicating the Services (including, without limitation, by using robots, spiders, scripts, or other automatic devices or programs for the aforementioned purposes);

●               Frame the Services in any manner, utilize framing techniques to enclose any content or other proprietary information, place pop-up windows over any Services’ pages, or otherwise affect the display of any pages on the Services;

●               Engage in the practices of “screen scraping,” “database scraping” or any other activity with the purpose of obtaining content or other information;

●               Use the Services in any manner that violates applicable law or that could alter, damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services; or

●               Access, use or monitor our Services for benchmarking or any competitive purposes.

6.              User Representations.

Parts of the Services may be accessed only by registering for an account and creating a password, which may include the ability to create a profile and other relevant information regarding yourself and or company you represent.  Keep your password secure.  You are responsible for the activities on your account.  You represent, warrant, and agree that no materials of any kind submitted through your account or otherwise posted or shared by you through the will violate or infringe upon the rights of any third party, including without limitation any copyright, trademark, patent, privacy, publicity, or other personal or intellectual property rights; or contain libelous, defamatory, or otherwise unlawful material.  You will notify us promptly if you discover any unauthorized use of your account.  We are not responsible for any losses resulting from unauthorized use of your account.

Except where authorized by us, you agree not to use the Services to:

●               Register for more than one User account, register or operate a User account on behalf of another person other than the company you represent.

●               Impersonate any person or entity, or falsely state or otherwise misrepresent yourself, your age, or your affiliation with or authority to act on behalf of any person or entity;

●               Upload, post, transmit, share, store, or otherwise make publicly available through the Services any private information of any third party;

●               Upload, post, transmit, share, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of the Services; or Use or attempt to use another’s account without authorization from that person, or create a false identity through the Services.

7.              Online Purchases.

Services permit you to place orders for our products.  While Domtar POS products and services are available in different locations, product availability and pricing may vary by location.  All sales of Domtar POS products are subject to the Terms and Conditions of Sale .

8.              Information Posted through the Services.

As between us and you, all content made available on or through the Services, whether uploaded, published, or displayed by us, including designs, text, graphics, pictures, video, information, software, music, sound and other files, and their selection and arrangement is the property of Domtar POS (collectively the “Domtar POS Content”).  To the best of our knowledge, we use only content that we own or have permission to use.  No Domtar POS Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the Domtar POS’s prior written permission.  Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise.

You are solely responsible for the information that you post on or through the Services and your conduct regarding the Services.  By posting information to or through the Services, you agree to (a) provide accurate, current, and complete information; (b) maintain the security of your password and identification, to the extent you are provided a password and identification; (c) promptly notify us of any changes to information or circumstances that could affect your eligibility to continue using the Services; and (d) be fully responsible for all use of your account and for any actions that take place using your account.

The Services may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”).  Where the Services contain links to Third-Party Links & Ads, these links are provided for your information and convenience only.  We have no control over the contents of those sites or resources.  Domtar POS does not review, approve, endorse or make any promises with respect to Third-Party Links & Ads.  You use all Third-Party Links & Ads at your own risk and should apply a suitable level of caution and discretion in doing so.  When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, not these Terms of Use.

9.              Data Collection.

You agree and acknowledge that Domtar POS may use your content, data and information shared or otherwise made available or collected through the Services for data analytics and benchmarking purposes by aggregating such data with User data (the “Benchmarking Data”) and that Domtar POS shall exclusively own all such Benchmarking Data.

10.           Consent to be Contacted.

To the extent required by applicable law, we ensure we make the proper disclosures and obtain consumer consent when collecting your contact information.

11.           Intellectual Property.

Trademarks.

The “Domtar POS” or “Domtar” name and all associated graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, trademarks, or trade dress in the United States.  Domtar POS’ trademarks and trade dress may not be used, including as part of trademarks or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Domtar POS or Domtar Corporation, as the case may be.

Submissions.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information (“Submissions”), provided by you to us through the Services is non-confidential and shall become the sole property of Domtar POS.  Domtar POS shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

Copyright Complaints.

If you believe that any material on the Services infringes upon any copyright which you own or control, you may send a written notification of such infringement to our designated agent as set forth below:

Domtar POS

●               customersupport.pos@domtar.com or via telephone at 1-800-821-5484.

●               Via mail at Domtar POS 234 Kingsley Park Drive, Fort Mill, South Carolina 29715, Attn: Legal Department

To meet the notice requirements under the Digital Millennium Copyright Act, the notification must be a written communication including the following:

●               A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

●               Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works, a representative list of such works at that site;

●               Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

●               Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

●               A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner; and

●               A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

12.           Disclaimers.

Services Changes.

We reserve the right to change any and all content within the Services and the Services at any time without notice.

Disclaimer of Warranties.

We provide the Services “AS IS” and assume no responsibility for any failure to provide the Services to you.  The Services may be temporarily unavailable from time to time for maintenance or other reasons.  We may discontinue the Services or any goods or services available through the Services at any time and for any reason.  We are not responsible for any problems or technical malfunction of any telephone or cable network or lines, servers or providers, computer equipment, software, failure of email, or technical problems or traffic congestion on the Internet or on or through the Services, including injury or damage to Users or to any other person’s devices related to or resulting from use of the Services.

Under no circumstances will we be responsible for any loss or damage, including any loss or damage to any user data, financial damages, lost profits, loss of business, or personal injury or death, resulting from anyone’s use of the Services.  YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR OWN RISK, and that we EXPRESSLY DISCLAIM ALL WARRANTIES, TERMS AND CONDITIONS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES, TERMS AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD PARTY RIGHTS AND SATISFACTORY QUALITY.

13.           Limitation of Certain Damage Types.

EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED OR PROHIBITED, IN NO EVENT WILL DOMTAR POS OR ANY OF ITS AFFILIATES, OR ITS OR THEIR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SERVICES OR ANY OF CONTENT OR OTHER MATERIALS ON OR ACCESSED THROUGH THE SERVICES, EVEN IF ANY OF US IS AWARE OF OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.           Limitation of Liability Amount.

TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF THE AMOUNT PAID BY YOU TO US FOR THE SERVICES OR PRODUCT AT ISSUE IN THE THREE MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM AND $10.  YOU ACKNOWLEDGE THAT IF NO FEES ARE PAID TO US FOR A SERVICE OR PRODUCT, YOU SHALL BE LIMITED TO, AT MOST, INJUNCTIVE RELIEF ONLY, UNLESS OTHERWISE PROHIBITED BY APPLICABLE LAW, AND SHALL NOT BE ENTITLED TO ANY OTHER DAMAGES, REGARDLESS OF THE CAUSE OF ACTION.

NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE OUR LIABILITY FOR: (i) DEATH OR PERSONAL INJURY RESULTING FROM OUR WILLFUL MISCONDUCT; (ii) FRAUD OR FRAUDULENT MISREPRESENTATIONS; OR (iii) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED BY APPLICABLE LAW.

15.           Disputes, Governing Law, Venue, and Jurisdiction.

To the extent not inconsistent with Federal law, these Terms of Use shall be governed by and construed in accordance with the laws of the State of Delaware, without the application of any conflicting principles of law thereof, and in compliance with the U.S. Federal Arbitration Act.  Any court proceeding relating to these Terms of Use or its subject matter may be brought in the applicable federal or state courts situated in the State of Delaware.  The parties hereby waive any objection they may have in any such action based on lack of personal jurisdiction, improper venue, or inconvenient forum.

16.           Arbitration Agreement & Dispute Resolution.

Arbitration.  Any dispute, controversy or claim arising out of or relating to the Services provided by Domtar POS, these Terms of Use, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of these Terms of Use to arbitrate (each a “Dispute”), shall be resolved solely by binding, individual arbitration rather than a class, representative or consolidated action or proceeding.  You and Domtar POS each further agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of these Terms of Use, and that each party is waiving the right to a trial by jury or to participate in a class action.  This arbitration provision shall survive termination of these Terms of Use.

(1)    Exceptions.  As limited exceptions to mandatory arbitration as set forth in this Section, the parties each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our intellectual property rights.

(2)    Conducting Arbitration and Arbitration Rules.  The arbitration will be conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Agreement.  The AAA Rules are available at www.adr.org or by calling 1-800-778-7879.  A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules.  The AAA provides a form Demand for Arbitration at www.adr.org.  If your claim is for U.S. $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video-conference hearing, or by an in-person hearing as established by the AAA Rules.  If your claim exceeds U.S. $10,000, the right to a hearing will be determined by the AAA Rules.  Any arbitration hearings will take place Dallas County, Delaware, unless the parties both agree in writing to a different location.  You and Domtar POS agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability, and scope of the terms of these Terms of Use.

(3)    Arbitration Costs.  Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules.  If you prevail in arbitration, you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.

(4)    Effect of Changes on Arbitration.  Adviser reserves the right to modify this Section 20 at any time upon 30 days’ written notice (email to suffice) to you.  Any such modification shall be prospective and shall not affect previously filed claims.  By continuing to use Services, you agree to and accept all terms and conditions of any modifications.

(5)    Class Action Waiver.  YOU AND DOMTAR POS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.  Further, if our Dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims and may not otherwise preside over any form of a representative or class proceeding.  If any of the specific provisions within this Section are found to be unenforceable, the remainder of this Section shall not be affected thereby and, to this extent, the provisions of this Section shall be deemed to be severable.  If there is a final judicial determination that any particular claim (or a request for particular relief) cannot be arbitrated in accordance with this Section, then only that claim (or only that request for relief) may be brought in court.  All other claims (or requests for relief) remain subject to this Section.

17.           Indemnity.

To the maximum extent permitted by law, you agree to indemnify and hold us, our subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners, and employees, harmless from and against any loss, liability, claim, demand, damages, costs (including attorneys’ fees), and expenses, arising out of or in connection with your use of the Services or any violation of these Terms of Use, including without limitation any communications you may have with other Users.  Nothing in these terms of use shall affect any non-waivable statutory rights that apply to you.  Domtar POS reserves the right to assume the exclusive defense and control (at your expense) of any matter that is subject to indemnification under this Section.  In such case, you agree to cooperate with any reasonable requests assisting Domtar POS’ defense of such matter.

PLEASE PRINT A COPY OF THIS AGREEMENT FOR YOUR RECORDS AND PLEASE CHECK BACK FREQUENTLY FOR ANY CHANGES TO THIS AGREEMENT.

18.           Survival.

The following Sections survive the termination of these Terms of Use: 5, 9, and 11 through 18.